Apparently, the reason that our internet access is out is because Insight "detected a signal leak or ingress in violation of FCC regulations" at the house during their recent maintenance, so in order to prevent interference from aircraft and other such, they installed a filter on the line.
So we've been offline for nearly a week, not because of the upgrades, but because they decided to simply cut our access. Which is fine and all (assuming that this isn't "excuse #19"), but they told us about this by mail, so it took us DAYS to find out about it. And they apparently can't schedule someone to fix the problem until Friday.
Personally, I think they should have put the filter on, walked over to the house, told someone what they had done and why, then immediately asked when it would be convenient for us to have them fix the problem (right then being a valid choice). If nobody was there (unlikely) then they should have left a note.
I would like to reiterate how much I hate and despise cable internet access. Never had anywhere near this many outages, nor this level of customer non-service with DSL. And it was pretty much the same speed to boot, and had less issues with security. If Pete hadn't insisted on keeping his present cable modem account when we moved in, and if we had an actual need for a land phone line (or DSL didn't require a land account), then I'd be on DSL right now.
In other news, I saw Matrix Reloaded last night. Didn't have the problems with it that some people did. Also didn't really think it was Gods Gift to Hollywood. It was entertaining and had some interesting points to make. The anime influence on the plot (and action) was more apparent here than in the first movie.
Posted by Dyne on June 11, 2003 04:41 PM